Frequently Asked Questions
Everything you need to know about your A.L.C. experience.
What is the A.L.C. return policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 21 days of the fulfillment date. Please note that items marked as Final Sale cannot be returned or exchanged.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. Once your package is on its way, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and duties are calculated at checkout based on your specific location and the value of your order.
How do I find the right size?
Each product page includes a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed silhouette or following specific fit notes in the product description.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or modify orders once they have been submitted. You may return eligible items once they are received.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.